Change this sound via the sounds icon in the Control Panel of Windows. Go to Start > Settings > Control Panel and click the Sounds icon. The sound you want to change is MailWasher Pro > New Mail.
Alternatively from MailWasher Pro press Tools > General Options > be sure Play sound when new mail arrives is checked > click Specify > browse to Mailwasher Pro > New Mail and change sound.
An icon displays in the system tray to notify you of new email if you have selected
Tools > General Options > Blink icon when new mail arrives.
New mail notification is not shown if MailWasher believes the new messages to all be junk mail.
Note: the icon will only blink if MailWasher Pro is minimized or is not the active window.
To update your current version of MailWasher Pro to the latest version, just click the download button here:
The new version will load on top of your old version, so there is no need to delete your current version of MailWasher Pro first, although ensure you have closed your current version down before installing the update.
All your settings, registration, blacklist etc will be retained.
Yes! Over Christmas spam has always increased
No. MailWasher Pro does not contain any spyware or adware.
From the Windows Start menu select Programs > MailWasher > MailWasher Pro. MailWasher Pro starts and minimizes to the system tray at the bottom right of the screen.
We are constantly tweaking, fixing and improving MailWasher Pro in response to feedback from our users. These tweaks and fixes are incorporated into version updates which are released, on average, every few months.
A version update will generally fix bugs that may appear in certain situations, improve usability for certain users and may run more efficiently than older versions.
If you're having problems with the software, downloading the latest version should be your first response. Even if MailWasher Pro is running perfectly, we suggest you keep up to date with upgrades, since newer versions will always be more stable under different conditions.
If you register, you automatically receive notification of updates. Otherwise, notification of the latest version is available on the MailWasher Pro page of the Firetrust website.
To find out which version of MailWasher Pro you are currently using, click Help > About. The build number will be listed at the top of the information box.
Yes you can create a link to MailWasher Pro. Probably the easiest way to do this is to join the Affiliate program, which supplies you with banners you can use. One advantage of joining the Affiliate program is that if anyone buys a copy of MailWasher Pro from clicking on your link, you earn money. For more information see the Affiliates section of the Firetrust website.
Send your question to info@firetrust.com
Tell us your suggestion here: MailWasher Pro Suggestion.
Open the MailWasher data directory: In MailWasher Pro click Help > About > click the blue link to where MailWasher Pro stores the data files.
Now make sure MailWasher is closed.
First delete the trainingMA.dat file, then open MailWasher again.
When MailWasher starts and finds the training.dat file is missing, it will rebuild the training.dat file again. This may take some time, so wait a while before getting MailWasher to Process or Check Mail.
If you installed Mailwasher Pro 5 on your Vista computer then you may have to perform a clean uninstall of MailWasher Pro from Vista before installing Mailwasher Pro 6 which is Vista ready.
Do not perform the below unless advised by Support or you are confident you can complete the steps and solve your Vista problem.
Summary
1. Un-install MW.
2. Delete the MailWasher appdata directory.
3. Delete MailWasher Pro registry entries.
4. Restart computer
5. Download and install MailWasher Pro
Detailed Instructions
1. Ensure you find the MailWasher appdata directory while MailWasher Pro is still running and installed.
In MailWasher Pro click on Help >> About >> About >> Click the link to where
MailWasherPro stores the data directory>>
C:\Documents and Settings\yourname\Application Data\MailWasherPro
or in Vista
C:\Users\yourname\AppData\Roaming\MailWasherPro\
2. Uninstall MailWasher Pro in the normal manner
Click Windows Start >All Programs > MailWasher Pro>Uninstall MailWasher Pro
then delete there MailWasher appdata directory C:\Documents and Settings\yourname\Application Data\MailWasherPro
or in Vista it will be something like C:\Users\yourname\AppData\Roaming\MailWasherPro\
3. Next delete the MailWasher Pro registry entries
Click > Windows Start >All Programs >Accessories> Command Prompt > and then type in Regedit and press enter on the keyboard.
Then find HKEY_CURRENT_USER\Software\FireTrust\MailWasher Pro and
Right click on MailWasher Pro and left click on Delete and answer Yes to delete
4. Restart your computer.
5. Download and install the latest Mailwasher Pro from here.
Mailwasher Pro located here is Vista ready.
If your Mailwasher Pro shows version 6 or above, then you have the Vista ready MailWasher Pro.
Ensure old MailWasherPro is not running when you install new MailWasherPro.
In MailWasher Pro click 'File' then click 'Exit'
How to identify you have installed MailWasher Pro 6 or above
In MailWasherPro click Help>>About
and the top of that window should say
About MailWasher Pro 6 or above
Also In the middle it will say
This product is licensed to: Your name
Users have reported that Mailwasher Pro is freezing with Kaspersky Anti Virus.
Kaspersky has released an update of their virus signature that flags Mailwasher as an invader.
Solution: Adding Mailwasher.exe and folders to the trusted zone in Kaspersky.
In Kaspersky > Settings > Threats and exclusions > Trusted zone > Trusted applications > Add > Browse > Applications >C:\Program Files\FireTrust\MailWasher Pro\MailWasher.exe and check all Properties > OK > OK
In Kaspersky > Settings > Threats and exclusions > Trusted zone > Exclusion masks > Add > Specify > Browse to the Mailwasher Pro folder in C:\Program Files\FireTrust\MailWasher Pro > OK > check 'Include sub folders' > OK > OK
In Kaspersky > Settings > Threats and exclusions > Trusted zone > Exclusion masks > Add > Specify > Browse to the Mailwasher Pro folder in C:\Program Files\FireTrust\MailWasher Pro (in Vista it will be something like C:\Users\yourname\AppData\Roaming\MailWasherPro\) > OK > check 'Include sub folders' > OK > OK
Update as at 10:43 20th December 2007 NZT
Please click below for fix instructions from Kaspersky http://forum.kaspersky.com/index.php?showtopic=55594&st=0&gopid=502664&#entry502664
Be aware that the Kaspersky anti virus engine is the base for other Anti Virus programs and they may be impacted.
Vista's 'Blocked Startup Programs' is part of Vista's security features and is common with many other programs but there is a 'work around' fix that lets Vista's task scheduler start MailWasher Pro and thus saves you having to manually click 'Run Blocked Programs'.
Solution 1
Right click on your MailWasher Pro shortcut > with the left mouse button select Properties > select the Compatibility tab at the top > ensure the option "Run as administrator" is checked > click OK.
Restart your computer.
Solution 2 – if solution 1 fails
In MailWasherPro click Tools >> Options >> General >> and uncheck 'Load MailWasherPro on startup
In MailWasher Pro click File > Exit
Restart computer.
Note: This only works if you are an administrator. You cannot cause an administrative program to automatically start on a standard user's desktop. MailWasherPro needs to be run under administrator privileges
Launch the Task Scheduler
In Windows click Start Menu > All Programs > Accessories > System Tools > Task Scheduler(or may just say 'Create task')
From the Actions panel on the right, select Create Task.
Give a name of your choice in the "Name Section" I.e. MailWasher
Check ‘Run only when user is logged on' and 'Run with highest privileges'
Configure for 'Windows Vista'
Click on the Triggers tab
Click New
Click on the dropdown next to "Begin the task", select 'At log on'
Put a check next to 'specific user or group'
Click OK
Click the Actions tab
Click New
Click browse
Find the program you want to run I.e. look for C:\Program Files\FireTrust\MailWasher Pro\MailWasher.exe
Click ok
Click the Settings tab
Check ' Allow task to be run on demand'
Uncheck 'Run task as soon as possible after a scheduled start is missed'
Uncheck 'Stop the task if it runs longer than 3 days'
Click OK to save and close the task properties
Restart computer